Account Manager

The Account Manager (AM) handles smaller incentive, meetings and special event programs. These programs have fewer attendees and mid-range budgets but still require the ability to enthusiastically direct all aspects of event management projects.

Outgoing, empathetic and intuitive, this person is accountable for overseeing all aspects of the work done to make each program a reality. The Account Manager will have direct interaction and face-to-face meetings with the clients and prospects, necessitating a poised, influential communication style. The ideal candidate is a proactive and charismatic communicator with the ability to “read” people and situations effectively. As a team leader, he or she must also have the skill to persuade others to accept changes and new ideas.

The Account Manager plays an important role in the sales process – generating sales leads, cold calling, exhibiting a leadership role on sales proposals, and making client presentations.  The career path of an Account Manager is to gradually progress to the Account Executive level, which handles larger, more complex meetings, events, and experiential projects.

Duties & Responsibilities: 

• Energetically represent the Wellington brand in the community, in the industry, amongst prospective and current clients and internally.
• Manage the concept development and logistics for meetings, incentives, special events and marketing campaigns.
• Possess the ability to deliver new, creative ideas on a consistent basis.
• Optimistically and effectively manage on-site team of staff, subcontractors and vendors at each event.
• Conduct proposal research and development processes.
• Assume active role in crafting and implementing the Wellington vision.
• Be the main idea generator for aspects within a client project and for overall project direction.
• Manage the coordination and planning logistics for meetings, incentives, special events, PR and marketing campaigns.
• Attend one networking event a month.
• Attend and take active role in weekly staff meetings and monthly account manager meetings.
• Lead or participate in brainstorming sessions for sales, marketing, or client projects.
• Attend monthly training/update meetings with company directors.
• Source and manage vendors and adeptly control contract negotiations.
• Travel approximately 20 percent of the year – long days/light lifting.

Characteristics:

• Creative
• Multi-tasker
• Able to prioritize and juggle many different tasks at once
• Able to work with many different personalities and styles of work
• Detailed and accurate in work
• Good written communication
• Good verbal communication
• Professional demeanor
• Self-starter
• Approachable
• Resourceful
• Charismatic

Level of experience:

• College graduate with 4-5 years experience in event planning or like field through a full-time job and/or part-time internships.
• A Bachelor’s Degree in Event Planning, Marketing, Public Relations, Hospitality Management, etc.
• CMP Preferred